Mission Statement:
The ICS Department will strive to pursue, implement and operate information systems and technologies that most effectively and efficiently support the City Departments in accomplishing the goals and objectives of the City. All ICS employees will provide exceptional customer service to both our internal customers and the public. ICS management values ICS team members as our most important assets and will ensure good working conditions, fair compensation, the opportunity for growth, and employment security to create a working environment that fosters innovative solutions and cooperative problem-solving.
Services Provided:
The City’s Information and Communication Services (ICS) department provides centralized management of all core business IT related resources. The department provides for the development of a city-wide technology training plan and security plan to educate and protect our employees.
The IT direction of the City shall promote the utilization of internet and intranet based technologies as a means of doing City business, both internally and externally. The ICS Department will promote the development of electronic payment and business-to-business transaction processing enabling public access to City information and services on a 24 hour per day, 7 day per week (24 x 7) basis.
The Information and Communication Services Department will facilitate the implementation of city-wide technical standards to assure inter and intra departmental compatibility, resulting in streamlined, electronic work flow processes that will replace manual, paper processes. The Department will foster the utilization of proven technologies, including wireless network access, to further enable mobile computing for our employees in the field.
