Interactive Apps Connect Citizens to Sunshine City
SeeClickFix -- available on the Mayor’s Action Center web page at http://www.stpete.org/action-center.php -- helps residents help the city’s support staff keep things running throughout the Sunshine City.
“It’s a great way for our crews to track problems,” said Public Works Administrator Claude Tankersley. “Documenting the discovery and following through until repairs are completed.”
You can use the free SeeClickFix app to request assistance with City services or report problems, such as potholes, graffiti, broken sidewalks, storm drain issues, traffic signal/sign problems, special pick-up of dumped items, codes violations, etc.
In an effort to document and detail progress on in-progress projects, Dispatchers with St. Petersburg Water Resources have also been trained to input immediately-addressed and/or resident-reported problems they receive in the department’s communications center, which is staffed 24/7 at (727) 893-7261.
The Mayor’s Action Center will acknowledge newly submitted issues and forward them to the appropriate City departments to take care of the requests. Users will receive email updates and can come back here to check the status of submitted issues.
When the issue is resolved, the issue can be closed. Separate issues should be submitted as separate SeeClickFix reports.
"By partnering with various Departments, including our Dispatch Center, the Action Center and SeeClickFix are working to bring a new level of service and communication to the residents of St. Petersburg," said Aaron Carmella with the Mayor's Action Center. "When a non-emergency issue is reported it can be followed through the work order process as it is assigned to the appropriate Departments, allowing citizens the opportunity to see where it is, communicate directly to the responsible Department, and be notified of its eventual resolution."
Don’t forget, you can still sign up for Alert St. Pete too! It is FREE for residents and allows the City to communicate directly during emergency situations. Register your contact information with Alert St. Pete and an automated message will be sent to alert you to local emergencies.