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Alert St. Pete

Sign up for Alert St. Pete, an emergency notification service. It is FREE for residents and allows the City to communicate directly during emergency situations. Register your contact information with Alert St. Pete and an automated message will be sent to alert you to local emergencies.

  • Your contact information will remain exempt from public records.
  • Subscribers will receive a notification on each contact method they provide to us.
  • Each member of your household that would like to receive emergency notifications can register with this FREE service.
  • The AlertStPete network allows alerts to be sent to the City as a whole or to specific smaller geographic area.
  • Subscribers can customize notification settings.

The City may send notifications on the following:

  • Mandatory evacuations
  • Hurricane information
  • Gas leak
  • Boil water orders
  • Utility notices
  • Flooding events
  • Hazard event
  • Local emergency
  • Optional National Weather Service Notifications

Please note, Pinellas County also utilizes a similar, but separate, emergency notification system called Alert Pinellas. For more information, visit their website.

FAQ -

What is AlertStPete and why is it important to me?
AlertStPete is an emergency notification service that allows emergency officials to notify residents by telephone, cell phone, text message, email regarding time-sensitive emergency notifications. Only authorized officials have access to the AlertStPete system.
When will AlertStPete be used?
Any message regarding the safety, property or welfare of the community will be disseminated using the AlertStPete system.
Does the AlertStPete system replace other systems that have been used to provide time-sensitive information to residents?
This system is an enhancement to existing means of communication and is meant to supplement current or past systems used for mass notification.
Does the AlertStPete system already have my telephone number, or do I need to sign up to receive AlertStPete notifications?
The AlertStPete database contains information received from public databases, including regional phonebooks. However, no resident should assume that their information is in the system. You can register using the link above.
Is my personal information protected?
AlertStPete is a service of Emergency Communications Network which takes security and privacy concerns very seriously. They will not sell, trade, lease or loan any data citizen supplied data to third parties.
How will I recognize a AlertStPete message?
A AlertStPete Emergency message will have a caller ID of 866-419-5000. A AlertStPete General message will have a caller ID 855-969-4636. We suggest you program both numbers in your cell phone as a “new contact” and use “AlertStPete Emergency” and “AlertStPete General” as the contact name. If you need to replay the emergency notification message again, simply dial the number and you will be able to hear the message again.
What should I do if I receive a AlertStPete message?
Listen carefully to the entire message. You will have the option to repeat the message by pressing any key. Do not call 911 for further information unless directed to do so or if you need immediate aid from the Police or Fire department.
I have a landline, and it does not work when the power goes out. How will the system be able to contact me?
Make sure you have at least one working corded telephone – and be sure to turn the ringer on. The AlertStPete sign-up form allows you to indicate both a primary and alternate phone number. Cell phone and/or work phone numbers can be entered as alternate phone numbers. Both primary and alternate phone numbers will be contacted when a notification is sent.
Will the AlertStPete system leave a message on an answering machine?
Yes, the AlertStPete system will leave a message on a machine or on voicemail. The AlertStPete system will leave the entire message in one pass.
What happens if the line is busy?
If the line is busy, AlertStPete will try two more times to connect.
What circumstances might prohibit Alert StPete from delivering a message to me?
  • If your contact information has changed and you have not registered your new information.
  • If you only a landline at your residence, the power is out and you did not register an alternate phone number.
  • If your line is busy for an extended time and your calls do not forward to voicemail or an answering machine.
  • If you have a privacy manager on your main phone and you did not register an alternate phone number.
The City of St. Petersburg will receive a report of undelivered calls and can instruct the AlertStPete system to begin another round of calls to busy numbers. It is best to have an alternate phone number in the calling database for these situations.

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City of St. Petersburg
P.O. Box 2842
St. Petersburg, FL 33731

  • p: 727-893-7111
  • f: 727-892-5102
  • tty: 727-892-5259
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