Performance Measures
Making St. Petersburg Best
The city of St. Petersburg's City Scorecard is comprised of performance measures from various departments and services within the city. These performance measures allow members of the community to follow the progress of our city and keep informed as to how their city government is performing.
Supporting Stronger Neighborhoods
Neighborhood and Housing Development --------------------------------------------------------------- Association Maps (current) Neighborhood Grants N-Team Assistance Action Online categories Action Online inquiries PSR Citizen Response Street Light Expenses # Street and Decorative Lights Installed Total # Housing Units (SF & MF) Single Family House Construction WIN loan production summary: Amounts WIN loan production summary: Units WIN loan production, Midtown City Facility Energy Consumption and Cost
Codes Compliance --------------------------------------------------------------- Case Origination/# of active cases Vacant/Boarded Structures Condemnation Process Results Legal Actions Taken
City Beautification --------------------------------------------------------------- Trees Planted By Type Trees Planted by Location Graffiti incidents Public Art
Public Works
Sanitation --------------------------------------------------------------- Residential collection (cost/ton) Residential productivity (tons/day) Commercial productivity (tons/day) Midtown Illegal Dumping Residential Average Route Completion Time Commercial Average Route Completion Time
Water Resources --------------------------------------------------------------- Water Use (per capita, per day) Tampa Bay Water members Cost of Raw Water Unaccounted for Potable Water Reclaimed Water Growth History Reclaimed Water Annual use Deep Well Reclaimed Water Monthly Use Reclaimed Low Pressure Complaints Gravity Wasterwater Rehab - Trans. Pipe Gravity Wasterwater Rehab - Collection Pipe Dry/Wet Weather Sanitary Sewer Overflows (SSO's) Reclaimed Low Pressure Complaints (yearly) Potable Water Main Replacement Wastewater Lift Station Rehab Projects
Roads, Sidewalks, Bridges & Drainage --------------------------------------------------------------- Sidewalk repair response time Pavement Repair Response Times Bridge Sufficiency Rating Master Storm Drainage Proj.-acreage Master Storm Drainage Proj.-completion Traffic Signal Repair Response Times
Community Assets
Libraries --------------------------------------------------------------- Internet/circulation/facility use Patron satisfaction
Recreation Centers & Pools --------------------------------------------------------------- Participant Survey, Play Camp Participant Survey, Swim Lessons Before and After School Program Survey Participant Survey, Teen Prog. Participant Survey, Therapeutic Prog. Participant Survey, Fee Class Programs Revenue/Expense All Rec. Centers Combined Attendance 1 Combined Attendance 2 Combined Attendance 3 Revenue/Expense Combined pools Revenue/Expense Adult Centers
Parks (General) --------------------------------------------------------------- Tree Remov./Trim.: Emer. & Non Emer \ Tree Removal Response Times Nature Preserves & Wilderness Areas
Sunken Gardens --------------------------------------------------------------- Annual attendance - Sunken Gardens Revenues/expenses - Sunken Gardens
Boyd Hill --------------------------------------------------------------- Annual attendance - Boyd Hill Revenues/expenses - Boyd Hill
Golf Courses --------------------------------------------------------------- Mangrove Rounds Played Rounds of play Golf Revenue Rate Survey: 18 Hole: Pinellas Rate Survey: 18 Hole: Outside Pinellas
Promoting Ecomonic Opportunity
Economic Development (General) --------------------------------------------------------------- Business Tax Receipts Paid Quarterly Avg. Unemployment Rate Office Space-Downtown Office Space-Gateway & Mid Pinellas Annual Avg. Avail. Retail Space-Citywide Existing / Avail. Industrial Space-Gateway
Permitting & Development --------------------------------------------------------------- Plan Review Turnaround - Commercial Plan Review Turnaround - Single Family Plan Review Turnaround - Re-Submittal # Permits Issued Construction Value Permitted
Facilities Management
Downtown Facilities & Events --------------------------------------------------------------- Mahaffey Theater Attendance Mahaffey Theater Revenue & Expenses Mahaffey Theater Operating Subsidy Mahaffey Theater Event Use Days Coliseum/ Attendance Coliseum/ revenues & expenses Coliseum/ Subsidy per Attendee Coliseum/ Event Use Days Pier/ sales per square foot Pier Attendance Pier/ subsidy status Events/attendance
Parking Management --------------------------------------------------------------- South Core Garage/ # of users South Core Garage/ revenues/expenses Mid-Core Garage/ # of users Mid-Core Garage/ revenues/expenses
Albert Whitted Airport --------------------------------------------------------------- Total Airport Operations Revenues/expenses
Marina & Port --------------------------------------------------------------- Marina permanent rate survey comparison Marina transient rate survey comparison Marina waiting period for slips Marina Transient Vessel Dockage Report Marina/ revenues & expenses Port Activity Port/ revenues & expenses
Demanding Better Schools
School Performance --------------------------------------------------------------- Number of A & B St. Petersburg Schools All St. Petersburg Schools State Grades Elementary School State Grades Middle School State Grades High School State Grades High School Graduation Rates-State and City Doorways
City Support --------------------------------------------------------------- Doorways College Scholarships Mentors Trained Teacher Housing Loans Corporate Partners Top Apple Schools Cumulative Amounts Raised
Increasing Personal Security
Police --------------------------------------------------------------- Crime Rate UCR Comparison of 5 Cities Violent Crime Rate UCR Comparison of 5 Cities Property Crime Rate UCR Comparison of 5 Cities UCR Drug Arrest UCR Prostitution Arrest UCR City and Midtown Traffic Crash Investigations Traffic Fatalities by Type Staffing # of Citizen Complaints Priority One Response Times St. Petersburg Total Index Crime Rate UCR St. Petersburg Violent Crime Rate St. Petersburg Property Crime Rate
Fire & Rescue --------------------------------------------------------------- Number of Emergency Calls (historical) Fire Average Response Time Rescue Average Response Time Fire Loss Value (Comm/Res/Total) Arson Fires 10 Year Fire Fatality Rate
Improving City Operations
Financial Budget --------------------------------------------------------------- Millage Rate Comparison - 10 years Total Millage Rates - 5 cities Ad Valorem taxes - 5 cities Total Assessed prop. values City vs. Midtown Total Cert. Taxable Value 5 Cities Total Cert. Taxable Value Per Capita 5 Cities
Finance --------------------------------------------------------------- Non-self supported debt for 5 benchmark cities Investment yield vs SBA Number/Total Grants Awarded
Internal Audit --------------------------------------------------------------- Major revenue audits and investigations
Human Resources (General) --------------------------------------------------------------- Population & FTE's - 5 cities Full Time employees Management Staffing Levels Organizational Turnover Workforce diversity (actual versus goals) Workers Compensation claims (per 100 FTEs)
Legal (General) --------------------------------------------------------------- New Civil Cases each year Outside Counsel Costs
General Administration
Fleet Management --------------------------------------------------------------- Service turnaround time Labor Rate Comparison Avg. Repeat Repair % to total repairs
Billing and Collections --------------------------------------------------------------- Percent Utility Write-Offs % of calls abandoned Average Delay time
Purchasing --------------------------------------------------------------- PALT (purchasing administrative lead time)
Marketing --------------------------------------------------------------- Web site page views WSPF Programming Events/Attendance
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Questions or comments on charts.
Choose a Performance Measure from any of the following dropdown menus under the categories Neighborhoods, Economic Opportunity, Schools, Personal Security or City Services: