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Assistant Chief Cedric
Gordon
The Administrative Services Bureau is under the command of an
assistant chief of police. The Bureau is responsible for
the administrative support of the department and actively works
to identify ways and means of providing enhanced services and
functions that translate to improved customer and community
service.
The bureau is
comprised of the following divisions:
Communications Division
The Communications Division is under the
command of Division Manager Jacqi Yeager. This is a citizen's
first point of contact when calling the police department.
The division is responsible for the
following:
- Courteous, Competent service when
speaking with the citizens of our Community
- All calls for police service within
the City Limits
- Dispatches 911 responders to citizen
calls for police service
- Transfers calls that are not Police
related to the responsible agencies as needed
The Communications Division also houses
the:
- Telephone Reporting Unit (TRU) which
handles non-emergency calls for service over the telephone.
This Unit is manned by civilians and light duty Officers who
take late reported calls and issue reports via the phone.
This Unit handled an average of 13.0% of the total calls
processed by the Department in 2007.
- Training Unit - Employees are trained
in-house by qualified Instructors along with receiving
“On-the-Job Training” with a Communications Training Officer
in a structured program.
- NCIC / FCIC Teletype Operators -
Using the E-agent program the operators query the National
Crime Information Center (NCIC) and the Florida Crime
Information Center (FCIC) for driver license checks, warrant
checks, entering runaway’s and missing persons as well as
checking stolen vehicles just to mention some of the many
options available.
In 2007, the Communications Center
received 442,336 calls, of which 294,039 were non-emergency
calls; 87,367 were emergency 911 calls;, and an additional
60,930 calls were received on the internal administrative lines.
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INFORMATION & TECHNOLOGY SERVICES DIVISION
The Information & Technology Services Division is under the
command of Division Manager Dr. E. Eugene Webb. The Division's
Mission Statement is 'Serving Those Who Serve.' The Division
supports over 500 desktop computers, 450 mobile computers, a
large scale fiber optic network and wireless data communications
system. The Division is responsible for:
- Technology Hardware/Software
- Design
- Procurement
- Implementation
- Support
- Network & Telecommunication Infrastructure
- Design
- Procurement
- Implementation
- Support
- Computer Software Application
- Design
- Procurement
- Development
- Support"
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Employee Assistance
Program
- Provide crisis intervention to employees and their
families
- Advise on issues related to FMLA, ADA, PDA, etc.
- Research and develop related programs
- Fitness for duty evaluations
- Develop & maintain service provider network
- Volunteer chaplains’ program
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Fiscal Services
Division
The Fiscal Services Division is under the command of Division
Manager Regenia E. Williams, MBA.
The Division is responsible for the following:
- Departmental Budget Preparation and Expenditure Analysis
- Operating Budget ............ $91 Million
- Capital Improvement......... $ 1 Million
- Special Funds and Grants... $ 3 Million
- Departmental Accounting Administration
- General Ledger
- Accounts Receivable
- Accounts Payable
- Balance Sheet
- Fixed Assets
- Administrative Grant Compliance & Reporting
- Departmental Audit Compliance and Reporting
- Imprest Funds
- Special Revenue Funds
- Departmental cash handling processes
- Departmental Payroll Administration
- Time Entry Audit
- Pay Element Analysis
- Departmental System Data Maintenance Administrator
- Oracle Applications
- Kronos
- Secure Perfect
- Grants Management System
- SAMAS
- SIMON
- Additional Responsibilities include
- Departmental Human Resources Administration
- Departmental Administration of Procurement Processes
- Facilities Maintenance and Custodial Care Plan"
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Planning and Accreditation Unit
The Planning and Accreditation Unit is
responsible for:
- Planning and Research
- Policy Development and Review
- National and State Accreditation
- Special Projects
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Records and Identification Division
The Division is commanded by a Division Manager
and is responsible for:
Responding to public records requests under
the provisions of the Florida Public Records Act (FSS
119.07), which essentially states that everything generated
by a governmental entity is a public record unless
specifically exempted by law. Most requests involve
obtaining copies of Accident and Offense Reports. Please
remember that Accident Reports can generally not be provided
to anyone other than the persons involved, their insurance
companies or their Attorneys until 60 days after the
accident. Most accident reports are not available for 10-14
days after they are turned in due to the many quality
control and data entry requirements involved in their
processing. Any Offense Reports involving criminal activity
with suspect information may be subject to being excised,
depending on whether or not the case has been closed and/or
until such time as the status of any other judicial actions
have been ascertained. Other reports and documents, by their
sensitive natures, may not be public records and can not be
released per a variety of Florida State Statutes. Our Clerks
will provide individual report release related guidance as
requested or needed in person or by calling 893-7538 or
visiting us in the Main Lobby of the Headquarters at 1300
First Avenue North, St. Petersburg, FL 33705.
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Over-the-counter copies of reports are
available (see fee schedule below) Monday thru Friday from
8:00 AM until 4:30 PM (excluding Holidays). We receive and
respond to over 10,000 mail in requests each year. An
expedited return of your mail in request can be facilitated
by enclosing a self-addressed, stamped envelope and $1.00
per report. Contact 893-7829 for assistance. We also make
fingerprint cards for licensing and other purposes (with the
card provided by the customer), provide local (Pinellas
County) criminal history background letters and process all
of the annually renewable Taxi Driver Solicitors and Fortune
Tellers permits. Contact 893-7538 for information. We also
make all City Employee ID cards with proper verification
from Department Directors by contacting the Division
Manager.
Processing and storing over 22,000 new items
and disposing of over 17,000 items each year. The Property &
Evidence Section is open from 1:00 PM until 4:00 PM on
Mondays and 8:00AM until 4:00 PM Tuesdays thru Fridays for
customer support. They may be contacted by calling 893-7560.
Picture ID and/or appropriate legal documentation (court
orders, notarized agent authority, etc.) is required to
receive items that have been cleared for release by the
investigating officers. Surplus items are auctioned by the
Property Bureau at
www.stealitback.com
The Bicycle Compound is open from 8:00AM
until 4:30 PM Tuesday thru Saturday for registering and
obtaining bicycle licenses. The Unit processes about 1,500
bicycles per year. We no longer auction the surplus bicycles
on site and have instead, opted to dispose of them in
accordance with State Statute requirements. We give them to
other governmental and social service entities or donate
them to non-profit, charitable organizations to support
their clients in obtaining transportation for work, making
medical appointments and similar type needs. These requests
will generally be handled on a first come, first served
basis. Request letters may be hand delivered, mailed or
faxed (892-5099) to the Division. We will notify you when
you may come to the Department to pick up a bike. The normal
waiting time between the request and the notification to
pick the bikes up at our Headquarters is two weeks.
Questions can be addressed by calling 893-7143.
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Operating the digital photo image processing
Unit. Images are subject to the provisions of FSS 119.07.
Requests can be made in writing, in person or by contacting
us at 893-7818. They will be fulfilled by placing the images
on CDs. You may provide a blank CD or we will provide one
for $1.00 plus postage. Requests for images related to
criminal investigations will not be provided until such time
as the Discovery process is validated from either a copy of
the Answer to Demand For Discovery from the State Attorney
or via the County Justice Information System (CJIS).
Operating the Department’s Latent
Fingerprint Examination Unit. They are responsible for
comparing tens of thousands of latent prints "lifted" from
crime scenes with known prints for evidentiary purposes.
They utilize state-of-the art Automated Fingerprint
Identification System (AFIS) technology to assist them in
comparing the lifted prints with known prints. They are
generally not directly involved with the public.
Operating the Court Liaison Unit which
interfaces with the State’s Criminal Judicial System. They
annually receive and process over 10,000 subpoenas for
depositions, hearings and trials for Departmental employees.
They also annually schedule over 5,000 State Attorney’s
investigations held at the Department with the officers and
victims of felony crimes. They may be contacted at 893-7557.
Operating one of the two FCIC/NCIC terminals
in the Department. This Unit is responsible for conducting
official criminal history inquiries for Law Enforcement
Purposes, entering/deleting stolen items into/from the FCIC/NCIC
system and conducting vehicle inquiries for Towing Companies
within the City. They do not do citizen initiated inquiries
which should be addressed to the Florida Department of Law
Enforcement. Further information about these services can be
obtained by going to
http://www.fdle.state.fl.us/
Fee Schedule:
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Copies of 911 calls and other recorded
lines: $5.00 labor and a
blank CD. Extensive requests will be charged additional
labor fees at a current rate of $16.00 per hour. Contact
893-7915 for specific questions.
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Fingerprint Cards: Cost is $5.35
per card (which must be furnished by the user) and photo
ID is required.
- Local criminal history background letters: Cost
is $5.00 per letter. Telephone inquiries and responses
are free. Contact number is 893-7538.
- Reports: $.15 per single sided page and $.20 per
double sided page.
- Research: The first 15 minutes are free, then
the cost is based upon the employee’s pay rate. The
current rates are approximately $13.00 per hour.
- Alarm Registrations: $15.00 Call 893-5969 for
assistance.
- Taxi, Solicitor and Fortune Teller Permits:
$43.00 Contact 893-7538 for assistance.
- Photographs: Available on CD's for $1.00 per CD.
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Training Division
The Training Division is under the command of a police
department major. The Training Division is responsible for:
- Initial training of police personnel
- In-service training
- Maintaining all training records for police employees
- Maintaining state certification for all sworn personnel
- High liability training for all sworn personnel
- Professional development of all police employees
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