FIRST-TIME USERS, will have to have a e-mail account in order to complete the registration process -- click here for step-by-step instructions to set up your online account. You will need your current utility bill (which includes your account number at the top left corner, and an initial PIN number)
IF YOU'VE ALREADY REGISTERED, click here to access your account information and make a credit card or debit card payment of your utility bill.
FOR ADDITIONAL CUSTOMER SERVICE INFO, click here. Find out more information about the high quality utility services St. Petersburg offers its residents.
Office Locations: Please note some locations DO NOT accept cash or late payments.
Main Office 325 Central Ave. Monday - Friday 8 a.m. to 5 p.m.
Satellite Office Enoch Davis Center 1111 18th Ave. S. Monday - Friday 8 a.m. to 5 p.m.
Drop Box Locations (Only accept checks or money orders. No cash or late payments) -
City Hall - 175 Fifth St. N. (outside the building) MSC Building - 325 Central Ave. AND 1 Fourth St. N. (outside the building) Bank of America - 1135 62nd Ave. N.
Mailing Payments: City of St. Petersburg, Billing & Collections, PO Box 33034, St. Petersburg, FL 33733-8034.
Mail letters to: City of St. Petersburg, Billing & Collections, PO Box 33037, St. Petersburg, FL 33733 - 8037.
Customer Service Representative? Dial 727-893-7341 to speak with our representatives in the Customer Call Center.
