Our commitment is to provide a consistent, accurate response to each customer need in a prompt and timely manner, at all times serving with courtesy, honesty and fairness.
HELP
If you experience problems or have questions about online utility account information, please call the City of St. Petersburg Utility Accounts Division at 893-7341 between 8:00AM and 4:30PM, Monday through Friday. E-mails may be sent at any time, although you will only receive a reply between the above-referenced hours.
Customer Call Center 893-7341
Department:
Office Locations: Please note some locations DO NOT accept cash or late payments.
Main Office 325 Central Avenue
Monday - Friday
8 am - 5 pm
Satellite Office Enoch Davis Center
1111 18th Avenue South
Monday - Friday
8 am - 5 pm
Drop Box Locations (Only accept checks or money orders. No cash or late payments) -
City Hall - 175 5th Street North (outside the building) MSC Building - 325 Central Avenue AND 1 Fourth Street North (outside the building) Bank of America - 1135 62nd Avenue North West St. Petersburg Community Library
Located on St. Petersburg College's Campus
Corner of 67th Street & 8th Ave. North
Mailing Payments: City of St. Petersburg, Billing & Collections, PO Box 33034, St. Petersburg, FL
33733-8034.
Mail letters to:
City of St. Petersburg, Billing & Collections, PO Box 33037, St. Petersburg, FL
33733 - 8037.
Customer Service Representative? Dial (727) 893-7341 to speak with our representatives in the Customer Call Center.