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Utility Billing

Though the City will not be actively shutting off water for delinquent accounts in order to ensure proper hygiene during COVID-19, bills are still being issued and payment is expected. During this time, it is preferred that accounts be paid online at or via telephone at 727-893-7341.

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City of St. Petersburg Residential Services include waterreclaimed watertrash and recycling collectionwastewater and stormwater.

Funds from utility billing help fund investments in the City's infrastructure and assist in lowering the City’s cash-to-debt ratio, which will save the City hundreds of millions of dollars in interest rates over the next few decades.

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COVID-19 Assistance Programs

Utility customers having trouble paying their bills due to COVID-19 may be eligible for the below assistance programs. 

Mortgage & Utility Assistance: Provides grants to eligible homeowners who have fallen past due with mortgage and utility payments and/or are in jeopardy of future payment delinquency due to lost or diminished income

Rental & Utility Assistance: The City has partnered with local non-profit organizations to provide short-term assistance for rent and utilities to residents whose incomes have been affected by COVID-19.

Additional programs and resources can be found at

Sunshine State One Call of Florida (Call Before You Dig)

To avoid disturbing utility cables and possible disruption of service, please take these simple steps prior to digging on the easement of your property.

  1. Call two business days before digging
  2. Wait for the site to be marked
  3. Respect the markers and dig safely

The number to call to get markers for utility cable locations is 811 (works from any phone in all states). For additional information, please go to Sunshine811's Homeowners webpage.

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City of St. Petersburg
P.O. Box 2842
St. Petersburg, FL 33731

  • p: 727-893-7111
  • f: 727-892-5102
  • tty: 727-892-5259
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