St. Petersburg Meets National Public Works Standards, Earns Accreditation
All four City of St. Petersburg Public Works departments - Engineering & Capital Improvements Department, Fleet Department, Stormwater, Pavement & Traffic Operations Department and Water Resources Department - have been awarded Full Accreditation from the American Public Works Association (APWA), an independent organization.
Each department was independently audited and went through a rigorous self-assessment process before being evaluated by the American Public Works Association. Being awarded accreditation means that the departments under the Public Works Administration are following national standards of policies and operational procedures as recommended by the American Public Works Association.
“The Accreditation of the City of St. Petersburg Engineering and Capital Improvements Department, Fleet Department, Stormwater Pavement and Traffic Operations Department and Water Resources Department, indicates staff have met all applicable Accreditation documentation and practices over time,” said Public Administrator Claude Tankersley. “The awarding of the APWA Accreditation reflects the dedication from all the staff towards continuous improvement and excellence. We are extremely proud to receive this honor. The champions of this prestigious APWA award are the Public Works staff whose mission is to provide services and programs that contribute to making St. Petersburg a great place to live, work and play.”
The process of going through accreditation provided City teams with external accountability from a third-party organization and access to a greater knowledge base that comes with working with a national organization. Internal procedures have been examined and the culture of continuous improvement has been amplified. The Public Works Administration has made improvements to internal department policy manuals, standard operating procedures and training to allow for increased operational and administrative performance.
What this means for the public:
- A focus on efficiency and continuous improvement help ensure that utility rate dollars are spent as wisely as possible.
- A high quality of service with optimal customer response times from a knowledgeable workforce made possible by structured procedures and greater accountability.
- Greater infrastructure resiliency backed by the City’s shared knowledge base.
The accreditation lasts for 4 years through Feb. 19, 2025.
Learn more about the American Public Works Association, the organization that awarded the City of St. Petersburg with the accreditation, at www.apwa.net.