St. Pete Extra! October 2021

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SPECIAL EDITION: UTILITY RATE CHANGES

With utility rates and charges changing on Oct. 1, here's some helpful info on the changes, assistance programs, how you can lower your monthly bill and more. Visit stpete.org/rates for more info. 

RATE CHANGES AT A GLANCE

Adjustments to sanitation and stormwater fees are in your October bill and adjustments to water and wastewater will be in your November bill.

A typical single-family utility customer will notice the average monthly increase based on their stormwater billing tier below:

  • Tier 1: $6.61
  • Tier 2: $7.48
  • Tier 3: $8.48
  • Tier 4: $9.83

Example based on typical monthly water use of 4,000 gallons. Customer bills will vary based on monthly water usage. Find detailed rate changes at stpete.org/rates.

WHY DO UTILITY RATES NEED TO CHANGE?

Good question! Utility fees support the continued efforts to enhance the reliability of the city’s drinking water, wastewater, reclaimed water, stormwater and sanitation utilities. Fees also support the operations, maintenance and infrastructure of those utilities to meet the current and future needs of our community.

Most of St. Pete’s aging infrastructure has reached or exceeded its design lifespan. In order to maintain and preserve our infrastructure, continued investment is required. Utility fees will continue to be evaluated annually to ensure safe, reliable service.

REMEMBER STORMWATER TIERED RATES?

In 2019, the City implemented a tiered rate structure for stormwater fees. Single-family residential properties are classified into tiers, based on the square footage of impervious surface area (surfaces that water runs off), so that a property’s fee more accurately reflects its impact on the stormwater system.

Visit the Stormwater Review and Appeals Portal at stpete.org/rates to see your property's standing. You can submit an appeal for reevaluation if you feel the property has been measured incorrectly.

WE'LL WORK WITH YOU

Having trouble paying your bill? Extended payment arrangements are available, you just have to ask! Call the Customer Service Call Center at 727-893-7341 or email Utility.Bill@stpete.org to make payment arrangements as soon as possible to avoid the associated fees and termination of service.

HERE TO HELP

Financial assistance is available for eligible St. Pete residents who are falling behind on utility and rent or mortgage payments.

More at StPeteRacetoSafe.com

SAVE WATER & $$

Reducing your water use is a great way to minimize your utility bill.

Also, eligible homeowners may earn rebates for installing rain barrels, smart irrigation controllers, high-efficiency toilets, well irrigation systems and more.

Find your watering schedule, free workshops and water-saving rebates at stpete.org/WaterConservation

HELP YOUR NEIGHBORS IN NEED

The Utility Assistance Program allows St. Petersburg utility customers to make easy, automatic donations through their utility bill to help others experiencing financial hardships with their utility costs.

Find giving options and sign up to donate at stpete.org/UtilityAssistance

OTHER UPDATES

JOIN US FOR A DEUCES RISING UPDATE

Join The City of St. Petersburg and the Sankofa Group at a public meeting presenting a project update regarding Sankofa on The Deuces!

October 5, 2021 from 6-8 p.m.

The meeting can be attended in-person at The Historic Manhattan Casino (642 22nd St. S) or via Zoom. During this meeting, participants will be able to provide feedback on external and internal designs, network with local businesses interested in leasing space, and enjoy complimentary food and beverages.

More here: stpete.org/deucesrising

POTHOLE HOTLINE

Problem with a road, sidewalk, street sign, stormwater catch basin, street sweeping or related? The City has a special line dedicated to resolving these issues and more.

For the quickest response, call the Stormwater, Pavement and Traffic Operations Department at 727-893-7421. Operating hours are Monday - Friday, 7:30 a.m. - 3:30 p.m. Alternatively, you can submit a ticket in SeeClickFix at stpete.org/Action.

CAREFEST IS HERE

The fall celebration of volunteering and giving back to the community runs through Oct. 17.

How will you celebrate this year? A neighborhood cleanup? Perhaps adopting a local project? Or maybe a donation drive? However you want to give back during CareFest, we all win.

More ideas and info at stpete.org/CareFest

CALLING ALL GOLFERS

Break out the golf clubs, it's time to compete!

Amateur golfers are invited to participate in the Skip Alexander City Amateur Golf Championship at Mangrove Bay Golf Course on Oct. 15-16, 2021.

Registration is $150 per player and can be found at GolfStPete.com/events or at the Pro Shop at Mangrove Bay Golf Course.

ST PETE RUN REST IS BACK

St Pete Run Fest returns Nov. 12-14 with the half marathon, 10K, 5K and more! You know the drill, RUN don't walk to stpeterunfest.org to register.

NOMINATE A LOCAL VETERAN

Do you know an outstanding local veteran? Nominate them for St. Pete's Honored Veteran Award! Nominations will be open Oct. 6-22 and available here.

One or more veterans will be chosen to receive the award at the 8th Annual Veterans Day Celebration on Nov. 11.