Current Utility Rates
UTILITY RATES & Charges
Rates are listed below for water, wastewater, residential and commercial sanitation, stormwater, reclaimed water, and irrigation-only water services effective Oct. 1, 2022 - Sept. 30, 2023. Note: Certain charges apply to specific locations. Not all addresses will see charges for all services listed above. For information on specific address charges, contact the Utility Customer Service Center at 727-893-7341 and choose option 0.
Utility fees support the continued efforts to increase the capacity and reliability of St. Pete’s water resources, sanitation, and stormwater utilities. Fees also support the operations, maintenance, and infrastructure of those utilities. Utility fees are vitally important in supporting St. Pete’s aging infrastructure, most of which has reached or exceeded its design lifespan. The City is currently working on existing projects within St. Pete’s Water Plan, a multi-year capital improvements master plan, and continues to work on other master plans to make improvements and plan for the future to ensure safe, reliable service.
View the Utility Rates Toolkit below to learn about these topics and more:
- What utility fees support
- Why rates are changing
- The proposed changes
- Affordability and assistance
- Conserving water and saving money
Affordability & Assistance
Residents that are having trouble paying their utility bill can call the Utility Customer Service Call Center at 727-893-7341 or email Utility.Bill@stpete.org to make payment arrangements. The Utility Customer Service Call Center is open 8 a.m. to 5 p.m., Monday through Friday. Customers are encouraged to make payment arrangements with the City as soon as possible to avoid the associated fees.
Water & Wastewater Bill Assistance
The Low-Income Household Water Assistance Program (LIHWAP) is a federally funded program that helps income-qualified families with water and wastewater costs. Find details and the application at pcul.org/housing.
211 Tampa Bay Cares
Find a directory of additional assistance by visiting 211tampabay.org or calling 211.
Conserving water use is a great way to save money on a utility bill. Find programs, rebates, and resources on the Water Conservation page.
The City of St. Petersburg's Water Resources Department is committed to providing quality water to meet the needs and enjoyment of St. Pete’s residents. Direct any questions about water to the Mayor's Action Center at 727-893-7111.
St. Petersburg protects the health and safety of its citizens by safely and efficiently disposing of wastewater through the City's sewer system. No economical method exists to measure how much water residents discharge into the wastewater system. Therefore, the amount residents are charged for sewage disposal is measured by the amount of water registered on the meter. That includes a base charge that is billed by the size of their water meter, and a consumption charge based on how much water they use during the monthly billing period.
The standard sanitation rate for most residential customers is $27.42 per month. Multi-family and commercial property rates are based on the level of service. To determine the level of service required, please call the Sanitation Department at 727-893-7351.
Like wastewater, no adequate means exist to measure the amount of solid waste collected from each home. To handle demand, and to preserve public health and safety, most residential customers require twice-weekly pick-up. Some customers may qualify for Once-Weekly Trash Collection Service.
The City must collect and manage stormwater runoff to prevent flooding and protect the local bays and surface waters. Fees are charged to pay for this collection and to develop a future drainage system that will protect the environment and keep St. Pete’s streets from flooding during heavy rains. Residents are charged a fee based on the amount of impervious surface at their property—the square footage that does not allow rain to be absorbed into the ground. Every utility customer pays a monthly stormwater fee, regardless of whether or not other services on the property have been discontinued.
Some parts of the city have access to reclaimed water, or recycled wastewater that is used for lawn and garden watering. Reclaimed water is billed monthly depending on the size of the property. Properties of one acre or less pay a flat monthly rate. Properties greater than one acre are charged for the initial acre plus each additional acre or fraction thereof. Billing questions, call 727-893-7341. Service questions, call 727-892-5111.