St. Pete Extra! October 2023 Edition

Read all about it! Your monthly digest for all things St. Pete. Want to receive this news straight to your inbox? Sign up for the e-newsletter at stpete.org/stpeteextra

UTILITY RATE CHANGES SPECIAL EDITION

With utility rates and charges changing on October 1st, here’s some helpful info on the changes, assistance programs, how you can lower your monthly bill, and more.

Visit stpete.org/rates for more info

RATE CHANGES AT A GLANCE

The average utility customer will see an increase in their utility bill. The information below is based on a single-family residence with water and wastewater use of 3,500 gallons.

Service	Current FY23 Rate	Proposed FY24 Rate	Change
Sanitation	$31.04	$32.36	$1.32
Potable Water	$31.21	$33.85	$2.64
Wastewater	$56.18	$63.22	$7.04
Stormwater	Find your stormwater tier on your current bill or in the Stormwater Review and Appeals Portal
Tier 1	$7.33	$7.95	$0.62
Tier 2	$14.58	$15.82	$1.24
Tier 3	$22.90	$24.85	$1.95
Tier 4	$34.17	$37.07	$2.90
Reclaimed Water	$31.39	$34.06	$2.67

Typical Change to a Monthly Bill

Stormwater Tier 1 Customers: $9.51 increase

Stormwater Tier 2 Customers: $10.13 increase

Stormwater Tier 3 Customers: $10.84 increase

Stormwater Tier 4 Customers: $11.79 increase

Questions about the utility rate changes can be directed to 727-893-7280.

WHY ARE UTILITY RATES CHANGING ANYWAY?

Good question! Utility fees support the continued efforts to enhance the reliability of the city’s drinking water, wastewater, reclaimed water, stormwater and sanitation utilities. Fees also support the operations, maintenance and infrastructure of those utilities to meet the current and future needs of our community. Since most of St. Pete’s aging infrastructure has reached or exceeded its design lifespan, continued investment is required in order to maintain and preserve St. Pete's infrastructure.

HERE TO HELP

There are affordability and assistance programs out there to help with utility payments and more. Find a directory of assistance by visiting 211tampabay.org or calling 211.

SAVE WATER & $$

Conserving water is a great way to minimize your utility bill. Also, rebates are available for those who install smart irrigation controllers, high-efficiency toilets, well irrigation systems, rain barrels and more.

Details and additional programs, workshops and resources can be found at stpete.org/WaterConservation

HELP YOUR NEIGHBORS IN NEED

With the Utility Assistance Program, you can help utility customers who are having trouble with their utility costs by signing up for automatic donations through your utility bill.

You can set up one-time or recurring donations for any amount or opt in for the Utility Bill Round Up (yeehaw!) to round up your bill to the nearest dollar and donate the difference. That would come to less than $10/year!

More info and the sign up form at stpete.org/UtilityAssistance.

PUTTING THE "YOU" IN UTILITIES

Having trouble paying your bill? We'll work with you! Extended payment arrangements are available, you just have to ask! Call the Customer Service Call Center at 727-893-7341 to make payment arrangements as soon as possible to avoid the associated fees and termination of service.