City of St. Petersburg Data Breach
We have learned of a data security incident that occurred between August 11, 2018 and September 25, 2018 that involved some of our customers' credit card information.The City of St. Petersburg utilizes a third-party software product called Click2Gov to provide our customers with the ability to pay utility bills, parking tickets, business licenses, building permits, and civil citations online via the Internet.
On Thursday, Sept 27, 2018 the Click2Gov vendor informed the city that they had found malicious software on the server. Our payment site was immediately shut down to prevent access. The city preserved the existing system for forensic analysis and immediately worked with our vendor to build a new system. By 1:30 pm on Friday, Sept 28, 2018 the city had a new system configured and was back in a fully operational mode. More details here.