Utility Rates and Charges to be Evaluated

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City of St. Petersburg utility rates and charges are evaluated on a yearly basis and are updated annually. St. Petersburg City Council will consider adjustments to water, wastewater, reclaimed water, stormwater and sanitation utility rates and charges for the upcoming fiscal year, including charges for notification of past due accounts.

Utility fees support the continued efforts to enhance the reliability of the city’s water, wastewater, reclaimed water, stormwater and sanitation operations, maintenance and infrastructure to meet the current and future needs of our community. Revenues from utility fees are directly tied to the costs of the specific utility they support. For example, stormwater fees directly support the functions that assist with planning, operations and maintenance of the stormwater system, which helps mitigate flooding, enhance water quality and minimize the environmental impact of stormwater pollution.

Utility fees are vitally important in supporting St. Pete’s aging infrastructure, most of which has reached or exceeded its design lifespan. The City has completed a water resources master plan and continues to work on other master plans to make improvements and plan for the future. To maintain and preserve our infrastructure, continued investment is required. Utility fees will continue to be evaluated annually to support the plan and ensure safe, reliable service. 

City Council will conduct a First Reading on Aug. 19, 2021 to formally set the date of the Public Hearing. The presentation on the rates and consideration of the proposed utility rates for final adoption will be at the Public Hearing on Sept. 9, 2021.

First Reading

Thursday, Aug. 19, 2021 at 1:30 p.m.
City Hall
175 5th St. N.

Public Hearing

Thursday, Sept. 9, 2021 at 5:01 p.m.
City Hall
175 5th St. N.

The proposed rate adjustments will be available on stpete.org/rates. If approved, any utility rate changes will take effect on Oct. 1, 2021 and will be noted in utility bills.

Extended Payment Plans

The City offers payment plans for customers that are having trouble paying their utility bill. Extended payment arrangements are available, allowing customers to pay their current monthly bill along with a series of 6 monthly installments on their outstanding balance.

Customers are encouraged to make payment arrangements with the City as soon as possible to avoid the associated fees and termination of service.

Customers can call the Utility Customer Service Call Center at 727-893-7341 or email Utility.Bill@stpete.org to make payment arrangements. The Utility Customer Service Call Center is open 8 a.m.-5 p.m., Monday through Friday.

Assistance Programs

St. Pete residents may be eligible for assistance programs.

Mortgage & Utility Assistance Grant Program

Eligible homeowners who are currently unemployed or underemployed as a result of COVID-19 and have fallen past due with mortgage or utility expenses and/or are in jeopardy of future payment delinquency due to lost or diminished income may be eligible for assistance with mortgage and utility payments. More at stpete.org/MortgageAssistance.

Emergency Rental Assistance Program

Renters who are behind on rent or at risk of missing a rent payment due to the pandemic may be eligible for assistance for rent payments. More at stpete.org/RentAssistance.

Save Money and Water

Conserving water use is a great way for utility customers to save money on their utility bill. Programs, rebates and resources can be found at stpete.org/WaterConservation.

Updates and more information can be found at stpete.org/rates. Questions can be directed to 727-893-7280.